Customer Reviews!

Feel free to contact some of our current customers for a personal reference regarding the work we have done for them.

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See what people are saying about Universal Roof & Contracting...Reviews, photos, & videos.

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Customer Quotes:


"New roof. Great work by Ruben and his crew.  Ruben told me everything I needed to know and kept me informed on the progress of the project. He treated me with kindness and made sure everything was clean and back in order before he left.  Outstanding job.  Archie in sales also told me everything up front and answered all my questions and concerns.  I believe Universal to be a superior company and I will be doing business with them in the future.  Thank you!" - John M.
"We were very pleased with the professionalism of Ruben and the job his crew did. Ruben was very forthcoming about the plan and schedule and met the timeline that he had communicated. The work was done as described and looks good. We appreciated the discussion and advice on vents and extras such as gutters." - Jerry S.


"A friend had recommended Universal several years ago. When our neighbor need a new roof, I shared my friend's comments. Our neighbors added their rave reviews also. When we needed some repairs done, of course, I called Universal. The price was fair, Matthias showed up exactly on time, finished the work earlier than promised, left our property free of detritus and nails. My name is added to the long list of totally satisfied customers."
- Steph B.
"We had a great experience with Universal Roof so far during the project for our roof. The staff worked quickly and very professionally. Very glad with the execution of the project." 
- Edgar S.
"I decided to move forward with Universal on this job because the roof bid was competitive and they exhibited a more professional approach to the job, thereby indicating to me that Universal would get the job done right and not cut corners. I was not disappointed… I’m not sure I would get this type of expertise or work quality in other roofing contractors… overall my experience was good and I’m glad Universal did the job right."

- Read the full Review HERE.

“The crew at Universal Roof and Contracting are top notch. We had our roof done by them after the hurricane Charlie and just recently we had our kitchen and bath remodeled. The knowledge and workmanship of the crew is amazing. We had lots of "quirks" with our house and they helped us iron them out and redesign the house to make a very comfortable home.”
- Christy S.

“My roof was recently replaced by Universal Roof and Contracting. I chose them after interviewing five other roofers, and I am very happy with the choice I made. They are an experienced, knowledgeable and very professional team. The work was done expertly, quickly, and with good clean-up. They were responsive to any questions or concerns I had. All in all, Universal did an excellent job and has been a pleasure to do business with.”
- Mary M.

“…From the initial consultation to the finished product, we can't say enough about their professionalism, attention to detail, and overall excellent work.”
- Ed K.

“Our experiences with Universal Roofing were both a delight and extremely beneficial.”
- Drake R.

"I had Universal Roof reroof our home!  I observed the project from inception to the end.  The team worked all day in this hot Florida sun and did an excellent job and [exemplified] team work and professionalism.  The Team of workers kept the entire area clean, cleaning (shingles, nails and debris) as they worked and kept me informed as they progressed during the entire job.  I truly and firmly believe they [are] the BEST roofing company in Central Florida and I am very pleased with the final results and my new roof in terms of QUALITY and APPEARANCE. The Universal President, Jared displayed a true concern for the quality of work his teams perform. You are more than a sale to Universal, you are a customer. I truly believe, total customer satisfaction are the culture, core values and the heart of the business. 

I discovered a small leak in my roof.  Mr. Matt Franczak the service manager returned my call and we set up an appointment. Not only did Matt drive to my home, also the Universal President Jared.  Both climbed up on my roof and performed a one hundred quality assurance inspection.  This reassured and amplified to me that Universal Roof is a first class customer oriented company, second to none. The friendly proactive customer service, and proactive positive attitude of Matt only reinforced my thoughts on the type of company they truly are.  Both Jared and Matt lead by example.  I highly recommend Universal Roof, they are honest, with in-depth core values, culture oriented to customer satisfaction and work performed correct.  Thank you Jared and Matt, you illuminate the true values of a customer focused business."
- Don W.